Privacy Notice
Privacy Notice
HERMES MUSIC SA DE CV (hereinafter, for the purposes of this policy, "Hermes Music Club") collects information from its consumers and/or users, and how this information is used, protected, and deleted. This Policy also explains what you should do if you do not want your Personal Information used for marketing and/or statistical purposes, and how you can change the information you have submitted to us. This Policy applies to Hermes Music websites directed to consumers that link to this Policy, including those mentioned herein, and in general to the collection of Personal Information carried out directly by Hermes Music Club through printed promotional materials such as contest participation forms, interactive games, coupons, or other offers by mail, and telephone calls to Hermes Music Club's customer service department. This Policy does not apply to promotional boxes, contests, or promotions sponsored by third parties, whether or not contracted by Hermes Music Club.
Contents of this document:
Your acceptance of this Privacy Policy
Collection of Personal Information
How we use your information
Additional Information We May Collect
Privacy of Information Provided by Children
Information Security
Changes to Our Policies
Mechanisms for the exercise of ARCO rights
Who to contact
- Your acceptance of this privacy policy
By providing Personal Information to Hermes Music Club, you confirm that you agree to the terms of our current Policy as presented herein. If you do not agree with any term of this Policy, please do not provide any Personal Information. If you choose not to provide Personal Information, you may not be able to perform certain activities, such as accessing certain areas of our websites, such as participating in promotions, interactive games, or contests, requesting samples, or sending us emails.
- Collection of Personal Information
“Personal Information” means any personally identifiable information requested by Hermes Music Club, including but not limited to your name, address, postal code, telephone number, computer name, and email address. Your provision of Personal Information means that you authorize us to use such information in accordance with the terms of this Policy, which includes your right to restrict our use of this information. We may also obtain Personal Information from you in connection with a third party (for example, a website may allow you to send an “e-card” to a friend, in which case we will require that person’s name and email address). Please note that we use such information only for the purposes specified in each instance and will not contact the third party again unless the third party contacts us.
- How We Use Your Information
When you provide us with your Personal Information, we will only use it for the specific purpose for which it was collected (for example, for statistical purposes, to allow you to participate in promotions, or to send you a sample). We may also use your Personal Information through the brand owners responsible for the website or promotion, as well as through our other brands, to contact you about other products and services that may be of interest to you (including those we may offer jointly with other companies). However, you may opt out of providing this information at any time.
We may occasionally contact third parties to manage or analyze the information we collect, including Personal Information, to help us improve our products and websites. Additionally, if you request a product or service from us, we may provide your Personal Information to distributors or third parties for the purpose of delivering the product or service to you, or for a third party to contact you to assist you with your request if we are unable to do so directly. These third parties will not be authorized by us to use your Personal Information in any manner other than that for which it was provided. Hermes Music Club does not sell Personal Information as a matter of policy.
We may occasionally supplement the information you have provided to us with information provided to us by third parties. We do this for marketing purposes so we can better meet your needs and offer you products and services that meet your needs. Finally, we inform you that if required to do so by law or by order of a competent authority, we will disclose your personal information as required by law or by the authority, in which case the authority will be required to maintain its confidentiality and restrict access to it based on applicable laws and regulations.
- Additional Information We May Collect on the Internet
The following describes additional information that we may collect online through Hermes Music Club websites, emails, promotions, interactive games, and promotional boxes, including: "Cookies," which are files or pieces of information stored by your browser on your computer's hard drive. Hermes Music Club may use "Cookies" to collect additional information about you during your visit to our website, as well as about the particular areas of our website you visit and the products or services you may purchase through our website. We collect this information in order to tailor our website and our products to your interests and needs. "Cookies" may also be used to speed up your future visits to our websites; for example, a website may recognize that you have already provided personal information and may not request the same information a second time.
Most browsers are preset to accept cookies. If you prefer, you can set your browser to reject cookies or to alert you when cookies are being sent. Restricting cookies when accessing a website may result in the inability to visit certain areas of the website or receive personalized information during your visit. Additionally, we are constantly trying to improve our websites. To do this, we may need to measure the effectiveness of our website by determining your choices in reaching our site.
Statistical measurements from our website may be used to personalize your browsing experience and to anonymously evaluate statistics about the use of our website. Information about your computer, such as your Internet Protocol address (a number assigned to your computer when you browse the Internet), the type of Internet browser you are using, and the operating system you are using on your computer, may be collected and linked to your personal information. This is done to ensure that our websites provide the best experience for our users and are an effective source of information.
Finally, some pages you visit may use pixel tags (also known as clear gifs) to collect information about your browsing habits. This information is used to evaluate and demonstrate the performance of these websites.
- Children's Privacy Online
Hermes Music Club is committed to protecting the privacy of information provided online by children and making the Internet a safe place for our users. We encourage parents of minors to regularly check and monitor their children's email and Internet usage. Hermes Music Club does not collect personal information from minors.
- Information Security
We take the necessary precautions to keep your personal information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification, or misuse.
- Changes to Our Policy
Hermes Music Club reserves the right to modify or remove this Policy at our sole discretion. Any new policy will be posted in this same manner, and we encourage you to visit this area to stay informed.
- Mechanisms for the exercise of ARCO rights;
It is extremely important to mention that you have the option of exercising your ARCO rights (the acronym for Access, Rectification, Cancellation, and Opposition), as well as your data portability rights, at any time, either on your own or through your legal representative, by submitting an ARCO rights request specifying the right you wish to exercise.
- Who to contact:
Please write to us at gerenciaonline@hermesmusicclub.mx , call 800 841 6515 or visit us at Bolívar No. 51, Col. Centro, CP 06080, Cuauhtémoc Delegation, CDMX, if you have any questions or concerns about this Policy or about exercising your ARCO rights. Hermes Music Club will endeavor to honor any requests made to us. As stated herein, Hermes Music Club is committed to protecting your privacy. Please do not hesitate to contact us if you have any questions, comments, or concerns regarding this Policy.
Last updated September 2024.